Ballard Family Mortuary - Hilo
570 Kino'ole Street
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You may not know exactly what you want to say in your Book of Memories™ condolence message. In fact, this may be the first time you've ever been faced with sharing your feelings or offering comforting words to someone who is grieving a loss. Whether it's the first time, or the fifth, we're here to offer some assistance. We've compiled some tips, and brought together a list of expressive words you can use in your condolences.
Tip #1: Be sincere. It's important to mean what you say, on the deepest emotional level. Yes, we know, "saying what you mean" can be harder - that's why we're here.
Tip #2: Keep it simple. You don't need to say much more than "I'm sorry for you loss," yet it's always wonderful to share a personal memory of their loved one, if you have one.
Tip #3: Don't tell them you know how they feel. Because you can't really know; even if you've endured the loss of a loved one in the past - your grief was yours, and this is theirs.
Tip #4: Share how you felt when you heard the news. Perhaps you were shocked, disbelieving, or deeply saddened. Let them know how the passing affected you personally.
Tip #5: Share Remind them that you will always hold the memory of their loved one close to you. It will be a comfort to them to know that their loved one will be remembered.
A Short List of Appropriate Phrases:
After writing and posting a message of condolence to the family, you may also wish to make a memorial donation as a tribute to their loved one, or send flowers to the family home or memorial service. However you choose to express your concern and pay tribute, please know this: it will be deeply appreciated.